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St. Michael’s virtual emergency department: improving urgent care access during the COVID-19 pandemic

Project ID: 2021-018/2021 0950 110 001
Type of Response: Research project
Knowledge User: Unity Health Toronto
ICES Scientists: Clare Atzema, Michael Schull, Michael Paterson
Summary: Virtual care visits have dramatically increased in the outpatient setting during COVID-19. This project aims to apply the same virtual care principles in an urgent care setting. Research findings will allow the project team to iterate workflows using an implementation science approach to ensure long-term sustainability.
Status: In progress